- #INTEL I7 DRIVERS INSTALL#
- #INTEL I7 DRIVERS DRIVERS#
- #INTEL I7 DRIVERS DRIVER#
- #INTEL I7 DRIVERS SOFTWARE#
#INTEL I7 DRIVERS DRIVER#
If the issue persists, you can repeat the process using the latest Intel® generic driver (. After reboot, you can reconnect the Internet.
#INTEL I7 DRIVERS INSTALL#
If the graphics entry still displays Intel® Iris® Xe Graphics or similar, repeat steps 5-8.
#INTEL I7 DRIVERS SOFTWARE#
Select Device Manager.Ĥ- Expand the section Display adapters and look for the Intel Graphics entry in Device Manager (e.g.: Intel® Iris® Xe Graphics).ĥ- Right-click on Intel Graphics and click Uninstall.Ħ- In the device removal dialog box, check Delete the driver software for this device and click OK.ħ- Restart the computer after the uninstallation is complete.ĩ- Very Important: Expand the Display Adapter section again:
#INTEL I7 DRIVERS DRIVERS#
Since the driver or software for your Intel® component might have been changed or replaced by the computer manufacturer (OEM) and OEM drivers are handpicked and include customized features and solutions to platform-specific issues, the usual recommendation is to use the OEM driver as the first option.ġ- Download the latest customized driver from the HP* website and save the file on the computer: Intel High-Definition (HD) Graphics Driver 27.20.100.9664 Rev.B.Ģ- Disconnect from the internet to make sure the driver will not be automatically updated by Windows.ģ- Right-click the Windows Start button. In this case, we would like to recommend trying a clean install of the graphics driver to discard issues related to the graphics driver and/or driver installations. Thank you for your response and for all the details. File attached as well as the results of Intel Graphics Command Center (Intel GCC) and a screenshot of Photoshop as it crashed. Until a few days ago, when I updated it to:ĭone. the problem appears when using only the built-in laptop screen – I detached the USB-C hub through which I connect the Dell monitor while running the tests/diagnostics just to reduce the number of factors Oh, what the heck, I'm not doing anything else right now, so I'll repost:īought the computer new on 14-January-2022 and first used Photoshop this past week, and it crashed from the very first time.ĪFAIK, I never used any customized graphics driver. I usually use an external monitor (Dell P2415Q, 4K), but since the Photoshop problem also occurs when the monitor is not being used – i.e. File attached along with a Intel Graphics Command Center (Intel GCC) report and a screenshot of Photoshop as it crashes after applying a Smart Sharpen filter. So, AFAIK, Photoshop never worked correctly on the computer.ĪFAIK, I never used a customized graphics driver. I bought the computer new on 1, the first time I attempted to use Photoshop on an image was earlier this week. To upload and attach a file, use the " Drag and drop here or browse files to attach" option below the response textbox. txt file), please attach it to your reply. To save your scan, click Next and click Save.Click the menu where it says " Summary" to change to " Detailed View". The Intel® SSU defaults to the " Summary View" on the output screen following the scan. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer.In order to review this further, could you please provide us with the following information?ġ- Did the system work fine before or are you experiencing this issue since the first day that you have the computer?Ģ- If this worked fine before at any moment, were there any recent hardware or software changes that might relate to the point when the issue started? (For instance, Windows*, driver, BIOS, or app updates?)ģ- Is the issue observed using the customized graphics driver provided by the computer manufacturer (OEM) HP*?Ĥ- Please fill up the Template for submitting a Graphics bug available in the link.ĥ- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system: Hello you for posting on the Intel® communities.